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I am a U. S. Customs and Border Protection Officer on the southwest border between Mexico and the United States. A single portal to multiple CBP services to streamline your experience. ET. Get Help On-line. whether you should be admitted to the United States. We will attempt to respond to you within 72 hours. The Office of Congressional Affairs (OCA) serves as the single point of contact within CBP for all communications between CBP and Congress. First, you’ll want to write the CBP Ombudsman at this address: US Customs and Border Protection P.O. The Customs and Border Patrol (CBP) Entrance Exam takes 46 hours to complete and consists of four different sections: logical reasoning, arithmetic reasoning, writing skills, and work style (personal assessment). I dont know all but I'll do my best to answer any questions you have! For questions regarding Global Entry or any other U.S. Customs and Border Protection (CBP) program, you can visit the CBP Info Center website or contact the Global Entry Enrollment Center nearest you.For inquiries regarding the denial of a Global Entry application, visit Denial Inquiries. Need answers? It has more than 500 answers about CBP policies and procedures. 9 US Customs and Border Protection CBP Officer interview questions and 9 interview reviews. Remember: When you submit, you are confirming under penalty of law that your information is correct. Customs and Border Protection agents are on the front lines of guarding the country against illegal … If you are unable to find the information you need, the CBP Information Center is open Monday-Friday between 8:30 a.m. and 5 p.m. Eastern time. If you're coming to the United States as an immigrant or with a nonimmigrant visa (or from one of the countries that doesn’t require you to have a visa), the first person you meet on arrival—whether you come by air, land, or sea—will be an officer of Customs and Border Protection, or CBP.. The U.S. Customs and Border Protection is one of the largest federal law enforcement agencies under the administration of the CBP agency and the Department of Homeland Security (DHS). The control number for this collection is 1651-0052. Should you require any assistance with this application, or have any questions not addressed in the content below, please contact us at: IPRRQuestions@cbp.dhs.gov For additional information on the e-Recordation program not answered by the FAQs below, see … Use this interactive map to find information specific to air, sea and land entries. (5) Full refund provided for application denials (6) Immediate retrieval of ESTA Approval document with a simple email or chat request. (3) We conduct a detailed inspection of your application. Please read CBP's COVID-19 updates. The CBP is responsible for administering the Border Patrol and Customs and Border Protection Officer exams for those candidates interested in becoming border patrol agents. Your receipt is valid for 4 hours. 512-441-9757. For the latest health information, visit CDC.gov. We recommend you first try our CBP Information Center website, help.cbp.gov. If you believe any of your rights were violated or wish to report mistreatment at an airport or land Port of Entry in California, please contact us. In your letter include not only all your information — name, address, phone and GOES ID number — but also explain the situation in detail and why you believe you should be approved. The Customs Broker License Examination consists of 80 multiple-choice questions. The purpose of the broker license examination is to “determine the individual’s knowledge of Customs and related laws, regulations and procedures, bookkeeping, accounting, and all other appropriate matters, necessary to render valuable service to importers and exporters.” (19 CFR 111.13(a)). Designed by an experienced U.S. Customs Broker, refined by over 20 years of student feedback. Learn more. If you do not request a review of the determination, Immigration and Customs Enforcement (ICE) will remove you from the United States. CBP employs over 20,000 workers, and, as of 2017, plans to hire between 10,000–15,000 new agents. All answers are my opinion, and my opinion only! drugs or contraband in your vehicle, record as much information about the incident as possible and report it. CBP Releases Trade and Travel Fiscal Year 2020 Report, Agency Adapts to Secure and Facilitate Essential Trade and Travel amid Pandemic, July 20-22, 2021 | Registration Coming Soon, Skip the Lines, Join a Trusted Traveler Program. Official website of the Department of Homeland Security, Performance, Accountability and Financial Reports. You can call the U.S. CBP INFO Center for any type of information related to crossing the border. Washington, DC 20229 If you would like to to email us, please scroll down to the bottom of the page to "Ask Us A Question." If you are outside the U.S. you must call +1-202-325-8000. Now more than ever, it's important to know your basic constitutional rights when entering the United States from abroad. "'Cause at the end of the day, yes, we're facilitating travel and trade, but we have people who want to harm us and have ill will," says Sunderhaus, … Once we receive your completed application and payment, we will process your application and send you an email confirmation when it is submitted to the US Customs & Border Protection and the Canadian Border Services Agency. As a security measure, we do not have access to delete your login.gov account or change your password on your behalf. There's more to this job than "Anything to declare?" Our operating hours are Monday - Friday, 8:00 a.m. - 8:00 p.m. Generally, there is no review of the IJ’s determination that you do not have a credible fear of persecution or torture. IPL/CBP INFO Center. To report suspicious activity: Call 800 BE ALERT or (800) 232-5378. Call us at 512-441-9757 or . 10 questions and answers about U.S. Customs and Border Protection Interviews. The table below provides contact information for various agencies that can assist you with your cross border travel questions or comments. The consulate can help you contact a lawyer or your family. Should you see an error on www.cbp.gov, please review our policies and fill out an information correction form. Official website of the Department of Homeland Security, Performance, Accountability and Financial Reports. CBP provides security and facilitation operations at 328 ports of entry throughout the country. Within a few seconds, you will receive a CBP receipt with an encrypted barcode. Send us an email through our support portal at help.cbp.gov. The Mobile Passport App is a touchless solution that provides a safe, secure, and streamlined way for U.S. and Canadian passport holders to use a mobile device to submit passport information and answers to entry-related questions to U.S. Customs and Border Protection (CBP), then access designated Mobile Passport Control lanes upon arrival in the United States. A score of 75 percent is required to pass. If you would like to email us, you may click on "Ask us a Question" located at the bottom of the page. Take a moment to review the sample of responsibilities each agency is charged with and select your point of contact accordingly. Please refer to the Sign in Questions on the Frequently Asked Questions page. The call center is open Monday-Friday between 9 a.m. and 12 p.m. and then again from 1 p.m. to 4 p.m. Eastern time. WASHINGTON – U.S. Customs and Border Protection (CBP) issued five Withhold Release Orders (WRO) today on products from the People’s Republic of China (PRC).The products subject to the WROs are produced with state-sponsored forced labor in the Xinjiang Uyghur Autonomous Region, where the Chinese government is engaged in systemic human rights abuses against the Uyghur people and other … Contact us if you are unable to login in. You can submit your question, compliment, complaint, or tip online or by calling 1-877-CBP-5511 (877-227-5511). Their phone number is (877) 227-5511 or (202) 325-8000 from outside the U.S. Paperwork Reduction Act Notice: An agency may not conduct or sponsor an information collection and a person is not required to respond to this information request unless it displays a current valid OMB control number and an expiration date. If you have specific questions or concerns regarding your polygraph examination, please contact the Credibility Assessment Division at iacadscheduling@cbp.dhs.gov or address correspondence to 90K NE, Suite 600, Washington, DC 20002. The products subject to the WROs are produced with state-sponsored forced labor in the Xinjiang Uyghur Autonomous Region, where the Chinese government is engaged in systemic human rights abuses against the Uyghur people and other ethnic and religious minorities. WASHINGTON – U.S. Customs and Border Protection (CBP) issued five Withhold Release Orders (WRO) today on products from the People’s Republic of China (PRC). What tips or advice would you give to someone interviewing at U.S. Customs and Border Protection? Complete study programs for the US Customs Broker Exam. For more information, see the Obtaining Asylum in the United States page. This contact information is only for notice required pursuant to litigation with the Agency or its personnel in their official capacity. Box 946 Williston, VT 05495 Attn: CBP Ombudsman. Thank you for your patience. If that doesn't help, please contact us by phone or online help. This website seeks to provide timely and accurate information. Click to submit your form to CBP and show your receipt with your passport to the CBP agent when requested. • If you have a lawyer, you should ask CBP for permission to contact your lawyer. If you are unable to find the information you need, the CBP Information Center is open Monday-Friday between 8:30 a.m. and 5 p.m. Eastern time. Customer Service U.S. Customs and Border Protection. Track vaccinations Explained in 6 charts Your questions … 1300 Pennsylvania Avenue N.W., MS: 1345. It has more than 500 answers about CBP policies and procedures. Washington, DC 20229. For the latest information on DHS's response efforts, visit DHS.gov/coronavirus. KNOW YOUR RIGHTS WITH BORDER PATROL U.S. Customs & Border Protection (“CBP”), which includes the U.S. Border Patrol, claims authority to conduct operations as … I know the ins and outs of the job as seen on TV/News and things intentionally hidden from the media! Please note that it could take up to two business days for our customer support agents to respond to your question. U.S. Customs & Border Protection. 1300 Pennsylvania Avenue N.W., MS: 1345. Procedures for service of summonses and complaints as well as subpoenas for actions against the Agency or its personnel in their official capacity. The examination lasts 4.5 hours. If you are detained by CBP in secondary inspection, you have the following rights: • You have the right to contact your consulate for assistance. DHS Cracks Down on Goods Produced by China’s State-Sponsored Forced Labor, CBP Indianapolis Seizes Over 10,000 Unapproved Juul Pods, AMO Transfers 4 Vessels, Helping Guatemalan Navy Bolster Capabilities, Eagle Pass CBP Officers Seize Narcotics Worth Over $1.8 Million. Cbp.gov DA: 11 PA: 24 MOZ Rank: 35. 1. IPL/CBP INFO Center. CBP does not solicit money or payment over the phone, Acting CBP Commissioner Miller Hosts First Virtual Meeting with Trade Advisory Committee, View the directory of all CBP accounts across Twitter, Facebook, Instagram, YouTube, LinkedIn, and Flickr. Contact Information. in the I-94 FAQ at https://i94.cbp.dhs.gov/I94/#/faq. We will attempt to respond to you within 72 hours. (Telecommunications device for the hearing impaired: 1-800-877-8339 or https://www.federalip.us/). You can submit your question, compliment, complaint, or tip online or by calling 1-877-CBP-5511 (877-227-5511). (4) Live chat and email support for questions about the ESTA process and Visa Waiver Program. Free interview details posted anonymously by US … After the application has been processed, you will receive an email from CBP about your application status change. Your username is the email we have on file. » The ACLU Foundations of California are seeking clients to challenge Trump's Muslim Ban! Three Customs and Border Protection officers say Black people are targeted daily at the Blue Water Bridge in Port Huron. If you need assistance with the portal, please contact the CBP Technology Support Center at 1-866-530-4172 for trade and PGA users, or 1-800-927-8729 for CBP personnel. U.S. Customs & Border Protection. (Exam topics typically include: Entry; Classification; Trade Agree… For I-94 information assistance, please see the "What can I do if I feel this information is incorrect?"

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